Privacy Policy

Privacy Policy for OmniTour

Effective date: Sept. 2, 2024

OmniTour (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This privacy policy describes how we collect, use and protect your personal information when you visit our website or use our services. By visiting our website, you agree to the terms set forth in this policy.

1. Information We Collect.

1.1. Persoonlijke Informatie

We may collect the following types of personal information when you interact with our website or services:

  • Contact information: Name, e-mail address, phone number and company name.
  • Communication Information: Any information provided when you contact us via e-mail, contact forms or other means of communication.
  • Transaction Information: Details of transactions you conduct through our website, including payment information.
  • Technical Information: IP address, browser type, operating system and device information.

1.2. Gebruiksgegevens

We collect information about how you use our website, including:

  • Page Visits: Pages visited, time spent on pages, and click behavior.
  • Interaction data: Interactions with features, such as clicks on buttons or links.

2. How We Gather Information.

2.1. Directe Verzameling

We collect personal information directly from you when you:

  • Fill out forms on our website.
  • Signing up for newsletters or other communications.
  • Contact us via e-mail or other methods.

2.2. Geautomatiseerde Verzameling

We automatically collect certain technical and usage data through the following technologies:

  • Cookies: Small text files stored on your device that help us understand your usage patterns.
  • Google Analytics 4: Used to track and report website traffic and usage patterns.
  • Microsoft Clarity: Used to analyze user behavior on our website, including session recordings and heatmaps.

3. How We Use Your Information.

We use your information for the following purposes:

  • Services: To provide the services and information you request.
  • Communication: To contact you about questions, services or updates.
  • Personalization: To tailor content and advertisements to your interests.
  • Analysis: To analyze website usage and improve our services with tools such as Google Analytics 4 and Microsoft Clarity.
  • Compliance: To comply with legal obligations and protect our rights.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Service Providers: With third-party service providers who assist us in operating our website and providing our services.
  • Legal Requirements: When required by law, such as to comply with a subpoena or other legal process.
  • Business Transfers: In the event of a merger, acquisition or sale of assets, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies.

5.1. Soorten Cookies die We Gebruiken

  • Essential Cookies: Necessary for the functioning of our website.
  • Analytical/Performance Cookies: Allows us to recognize and count the number of visitors and see how they move through our website.
  • Functionality Cookies: Used to recognize you when you return to our website.

5.2. Beheer van Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information only as long as necessary for the purposes set forth in this policy or as required by law. After this period, your information will be deleted or anonymized.

7. Safety

We take the security of your personal information seriously and implement industry-standard security measures to protect your data. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccuracies in your personal information.
  • Deletion: You may request that we delete your personal information under certain circumstances.
  • Objection: You may object to the processing of your personal data for marketing purposes.
  • Transferability: You may request that we transfer your data to another service provider.

To exercise these rights, please contact us at [email protected].

9. Links to Third Parties.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend that you read their privacy policies.

10. Privacy of Children

Our services are not intended for persons under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you suspect that we have collected such information, please contact us immediately.

11. Changes to This Privacy Policy.

We may update this privacy policy from time to time. Any changes will be posted on this page and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact

If you have any questions or concerns about this privacy policy, please contact us at:

OmniTour
Heerhugowaard, The Netherlands
E-mail: [email protected]